Phone: 262-646-5556
708 Genesee Street Delafield WI ~ 18 miles west of Milwaukee exit 285 from i-94

Terms and Conditions

Conditions of Use

Welcome to our online store! Tadpoles and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully

Privacy

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

Electric Communications

When you visit Tadpoles or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Tadpoles or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Tadpoles, with copyright authorship for this collection by Tadpoles, and protected by international copyright laws.

License and Site Access

Tadpoles grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Tadpoles. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Tadpoles. You may not frame or utilize framing techniques to enclose any logo, or other proprietary information (including images, text, page layout, or form) of Tadpoles and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Tadpoles name without the express written consent of Tadpoles. Any unauthorized use terminates the permission or license granted by Tadpoles. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Tadpoles so long as the link does not portray Tadpoles, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Tadpoles logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Tadpoles and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Emails, and Other Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Tadpoles reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Tadpoles and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Tadpoles and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Tadpoles or its associates for all claims resulting from content you supply. Tadpoles has the right but not the obligation to monitor and edit or remove any activity or content. Tadpoles takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of Loss

All items purchased from Tadpoles are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

Tadpoles and its associates attempt to be as accurate as possible. However, Tadpoles does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Tadpoles itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY TADPOLES ON AN "AS IS" AND "AS AVAILABLE" BASIS. TADPOLES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TADPOLES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TADPOLES DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM TADPOLES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TADPOLES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable law

By visiting Tadpoles, you agree that the laws of the state of Wisconsin, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Tadpoles or its associates.

Disputes

Any dispute relating in any way to your visit to Tadpoles or to products you purchase through Tadpoles shall be submitted to confidential arbitration in Wisconsin, except that, to the extent you have in any manner violated or threatened to violate Tadpoles intellectual property rights, Tadpoles may seek injunctive or other appropriate relief in any state or federal court in the state of Wisconsin, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification, and Severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Tadpoles. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: donna@tadpolekids.com

RETURNS & EXCHANGES

If your not 100% pleased with your purchase, we will glady accept it back for a refund or exchange.

We ask that returns be sent back within 30 days of the purchase date.

Please note that shipping charges are not refunded.

To process a return:

Ship the package back via UPS or the carrier of your choice to:

Tadpoles
708 Genesee Street
Delafield, WI 53018

Please include your name, address, phone, email and reason for the return.

Returns will be processed once the merchandise is received.

Gift returns:

If you're returning a gift, we can only issue credit to the original purchaser of the gift.

Exchanges can be made or you may request a Tadpoles gift certificate to use at a later date.

Privacy Policy

At Tadpoles, privacy of individual visitor data is of primary importance. We work diligently to protect confidentiality, restrict transfer of personal data, incorporate technical safeguards and appropriate security policies, and identify privacy implications in new services. We will not sell or rent your personally identifiable information to anyone . If you have questions or concerns regarding this statement, you should first contact us at donna@tadpolekids.com .

What This Privacy Policy Covers

  • This Privacy Policy covers our treatment of personally identifiable information that we may collect when you are on the web site, and when you use our site services.
  • This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage.

Information Collected

At Tadpoles, your privacy and the protection of your data is our main concern. If you feel that our company is not abiding by its posted privacy policy, please contact us at donna@tadpolekids.com . Tadpoles is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement. Tadpoles collects information from our users at several different areas on our site. You may receive information regarding new features, services and special offers we think you’ll find valuable. Registration is required in order to use this website, and a user must create an account prior to completing any purchase. Users are required to provide their name, email address, zip code, phone number and a password . This information is necessary in order for us to contact users about services on our site for which they have expressed interest and so that you may later login to our site to check your order status and account history. Tadpoles order forms request data from users including: Contact information such as name and shipping address; financial information such as credit card number, expiration date, billing address, and billing phone number. This information is used for billing purposes to verify the customer and to fill customers’ orders . If we encounter difficulty when processing an order, this contact information is used to contact the user. This information is collected from a secure web page and encrypted for our customers’ protection. It is not sold to anyone else under any circumstances. We may disclose this information to your credit card issuing bank if a fraudulent order is being investigated or disputed by you.

Cookies

Cookies are data stored on the end-user’s hard drive with information that relates directly to the end-user’s visit to our web site. Any information placed in the cookie is accessible only to Tadpoles, and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, which allows us to maintain shopping cart and web site selections from one page request to the next, and maintain session information from one visit to the next. By setting a cookie on our site, the user would not have to log in more than once, thereby saving time while visiting our site. If a user rejects the cookie, they may still browse our site. However, the user experience will be greatly curtailed. In addition, the user will be unable to log in or make a purchase. Cookies also enable us to track and target the interests of our users to enhance users’ experience and display products that relate directly to individual user preferences. Some of our business partners and/or advertisers may also use cookies on our site. We have no access to or control over these cookies.

Sharing

We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We value your privacy at Tadpoles, and will never release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Link

This web site contains links to other sites. Please be aware that Tadpoles is not responsible for the privacy practices or content of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Email

If a user wishes to subscribe to our emails we ask for contact information such as name and email address. If at any time you should wish to unsubscribe, please send an email to our customer service group with your request and the e-mail address you used to create your account. You may reach us at: donna@tadpolekids.com

Security

Your account information is password-protected for your privacy and security. We use industry-standard SSL-encryption to protect data transmissions in certain areas such as our shopping-cart and account pages.We also do everything in our power to protect user data offline. All sensitive information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a Customer Service representative) are required to sign non-disclosure agreements before being granted access to personally identifiable information, and are required to lock their station when they leave their station.

All employees are kept up to date on our security and privacy practices. Every quarter and whenever new policies are implemented, our employees are reminded about the importance of keeping customer data secure and safe at all times. The servers with personally identifiable information are stored in a locked and secure environment. If you have any questions about the security at our website, you can send an email to: donna@tadpolekids.com .

Correcting & Updating Personal Information

You can add new information and update credit cards on your account page of our site. You can also modify your login information and opt out of newsletter delivery.

Opt-out Instructions. Users who no longer wish to receive our electronic newsletter or promotional materials from our partners may opt-out of receiving these communications by changing the settings in your account page. Users who no longer wish to receive special announcements via mail can send a letter to us at Customer Service. It may take up to ten days (10) days for your opt-out choices to be fully effective for electronic or e-mail messages. Our systems require time to update.  We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you by email.

Fair Credit & Billing

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any portion of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures .

GIFT WRAP

Tadpoles will gladly gift wrap your purchase at no charge.

Please note this in the comments section of your order if you'd like this purchase gift wrapped.